IS THERE A MINIMUM ORDER SIZE?
No. We do not require a minimum order to make a reservation. We do, however, require a minimum order for delivery.
HOW DO I PLACE AN ORDER?
You may give us a call at any of our locations (See Contact Page) to speak with a consultant who can put your order together. If you require assistance in decor planning, an appointment is suggested.
If you would rather submit an order electronically, please submit your request on the contact page.
Name, physical address, two phone numbers, event date & location, and required rentals should all be submitted in order to process quotes and reservations. Please include all of this information in your request so we can process your order as soon as possible.
DO I HAVE TO PUT DOWN A DEPOSIT?
Yes. We require a 30% NON-REFUNDABLE deposit in order to convert any quote into a reservation. This deposit goes towards your balance. We accept cash, check, debit, and all major credit cards with the exception of American Express.
WHEN DO I NEED TO MAKE A RESERVATION?
As soon as you can make a deposit. We cannot ensure the availability of any rental unless a deposit has been made and the items are reserved.
WHAT IS YOUR CHANGE POLICY?
Any changes to a reservation result in forfeiture of the non-refundable deposit (If rentals are removed). Additions to reservations can be made without penalty up to 24 hours before the event without penalty. (With the exception of linens)
